Visitor Service Associate

Wrightwood 659 seeks experienced individuals for gallery staff positions during the upcoming exhibitions, Dimensions of Citizenship: Architecture and Belonging from the Body to the Cosmos and the reopening of Tadao Ando: Architect. Wrightwood 659 will be open to the public Thursday – Saturday and occasional Wednesdays from February 15 – April 27, 2019.

Commitment

During the exhibition, Visitor Service Associates (VSAs) are expected to schedule their days to coincide with operating hours. Ideally, part-time VSAs will be available to work 2-3 days per week (12-30 hours). Applicants should be available the week before opening for gallery training sessions and protocol briefings.

Desired Attributes

Successful candidates will possess a passion for art, architecture, and social activism. They must be comfortable in a progressive environment and enthusiastic about working with diverse audiences. VSAs are expected to be intuitive, reliable, intellectually curious, and inclusive team members capable of maintaining a peaceful gallery atmosphere. VSAs must possess outstanding communication skills.

Key Responsibilities

  • Front entry ticketing, greeting guests, and communicating gallery policies and information about the exhibit.
  • Managing the coat check.
  • Recording gallery observations and feedback.
  • Working in tandem with the security staff to engage visitors and ensure a safe and positive visitor experience.
  • Monitor gallery activity during open hours and public programs.
  • Assisting with gallery upkeep and opening/closing procedures.
  • Assisting with setup for gallery events and public programs.
  • Other duties as assigned.
Requirements
Skills & Qualifications: 
  • 1 year of guest service experience, preferably in a museum, academic, or cultural venue.
  • A welcoming and engaging personality.
  • Excellent communication skills and sensitivity to a variety of visitors’ needs.
  • Organized, composed, and focused in a dynamic environment.
  • Keen observational skills and a propensity for spatial order.
  • Familiarity with digital devices and personal technologies.
  • Ability to stand for extended periods and lift light furniture.
  • Knowledge of contemporary art, activism, and/or architecture.
  • Bachelor’s degree preferred, or simultaneously enrolled in a professional degree program.
  • Employment is conditional based on review of references and appropriate security checks.
  • Multilingual is a plus.
To Apply: 

To apply please email CV, Cover letter, and three references.

Contact Information
Contact Name: 
Lauren Leving
Contact Email: 
Contact Phone Number: 
7734376601
Organization: